Online Trainings for Provider Staff

Welcome to PCHC's online training library for ID Provide Staff! To begin a training, click the training image in the Training column or the Take this training link in the Description column and then follow the directions given. Once you have completed a training, you may generate/print your certificate.


Asthma Online Training

Asthma  (1 credit hour)


Asthma is a health condition that affects many people. This online presentation will help you understand what happens in the body when someone has asthma. You will also receive information about how to prevent asthma symptoms and how to reduce asthma triggers in the home. Finally, you will have information about steps to take in an asthma related medical emergency.   Take this training


Bed Bugs

Bed Bugs  (1 credit hour)


This training will provide a brief history of the public health concern surrounding selected infestations, physical description and behaviors of bed bugs, description of the affects to humans from bedbugs, how to recognize possible infestations, how infestations take place, treatment options most likely to happen and prevention techniques to eliminate and minimize repeat episodes.  Take this training

Burn Management

Burn Management  (1.5 credit hours)  NEW!


The PCHC Burn Management training will help trainees to identify different types and the severity of burns.  What first aid steps should be taken to help a victim of a burn and when a burn should be evaluated by a doctor will be explained during the training.  Trainees will also lean about some common complications of burns. Take this training


   Challenging Behaviors

Challenging Behaviors  (2 credit hours)


Participants of this training will be able to define challenging behaviors, identify factors that trigger challenging behaviors, recognize warning signs that signal challenging behaviors, identify components of a behavior plan, increase positive communication and utilize strategies to maintain a positive environment and prevent challenging behaviors.   Take this training


  Communicating with the

Communicating with the Psychiatrist  (1 credit hour)


This training discusses communication with the psychiatrist. The areas that will be covered in this training are, how do you talk with the psychiatrist about your individual? What is the difference between a behavior and a target symptom? What information about the individual should you give the psychiatrist? What does the psychiatrist owe the team and the individual? What is the relationship between target symptoms, diagnosis and treatment?  Take this training



Constipation  (1 credit hour)


This training will help you understand the term “constipation” and some signs or symptoms of constipation, help you understand some causes of constipation, introduce tips on how to prevent constipation, help you understand the importance of monitoring, help you understand that constipation can cause other health problems. Take this training



Dementia Series  (1 credit hour for each training)


This training series on the topic of dementia contains four separate trainings (listed below). This educational series is intended to increase your understanding on the topic of dementia specific to a person with an intellectual disability and/or autism. It is recommended that you complete this series in the sequence as listed below:



Diabetes  (1 credit hour)


This training is designed to help people understand the types of diabetes, possible causes, risk factors and management of the disease. 
Take this training

  Down Syndrome

  Down Syndrome

Down Syndrome  (1 credit hour)


This training provides an overview of Down syndrome. The information within this educational presentation is intended to increase your understanding about common physical and mental health conditions commonly associated with this genetic syndrome. In addition, the learner will gain a greater understanding of health promotion for people with Down syndrome. Take this training



Dysphagia  (1.5 credit hours)


This training will help you understand the term “dysphagia”, explain the normal swallowing process, identify some causes of dysphagia and associated risk factors, help you recognize signs and symptoms of dysphagia and what to do if you see these signs and introduce you to tips for mealtime safety.  Take this training



End of Life

End of Life  (1 credit hour)


This training will help you recognize physical changes when someone with an end-stage condition is dying, understand why these physical changes occur, and integrate this information into an individualized plan for support.  Take this training



Emergency Preparedness

Emergency Preparedness  (1 credit hour)


This training will help you increase your awareness of possible emergencies, learn what items should be in an emergency kit, learn how to develop an effective emergency plan, and highlight creative ways to stay connected in the event of an emergency.   Take this training



Getting a Wheelchair

Getting a Wheelchair  (1 credit hour)


This course will provide clear strategies to obtain a wheelchair and how to take care of it after it arrives.   Take this training



Health Promotion in the
Aging Population I

Health Promotion in the Aging
Population I 
(1 credit hour)

This web training is a series of presentations about aging and health promotion for adults with an Intellectual Disability (ID) . This first training, in the series, is intended to help you to understand the concept of aging, provide you with an understanding of important issues people with ID face with aging and introduce other topics in the aging training series which will review health promotion for specific body systems throughout the aging process. It is recommended that you complete the first training before completing any other training in this aging series.  Take this training



Health Promotion in the Aging Population II - An Overview of the Gastrointestinal System

Health Promotion in the Aging
Population II - An Overview of the Gastrointestinal System  
(1 credit hour)


This training will provide an overview of the gastrointestinal (GI) system, help you to understand the changes associated with aging and the GI system, and provide information on common GI health issues in older people with an Intellectual Disability (ID).   Take this training


Health Promotion in the Aging Population III - The Integumentary System

Health Promotion in the Aging
Population III - The Integumentary System  
(1 credit hour)


This training will provide an overview of the integumentary system (skin, hair, and nails), information on the changes that happen with aging and the integumentary system, and inform on common integumentary health issues in older people with an Intellectual Disability (ID).  Take this training


Health Promotion in the Aging Population IV - The Musculoskeletal System


Health Promotion in the Aging
Population IV - The Musculoskeletal System
(1 credit hour)


This training will provide an overview of the Musculoskeletal System, an overview of common health issues within the Musculoskeletal System for people with ID who are aging, and information on the treatment and support of these common health issues.   Take this training


Hospitalization Admission
   & Planning

Hospitalization Admission & Planning  
(1 credit hour)


This training will help you learn effective ways to support an individual who is hospitalized and understand the elements of an effective discharge plan.  Take this training


Insurance 101

Insurance 101 (1 credit hour)


In this session we will review the following types of insurance: Private insurance, Medicare and Medical Assistance as well as the eligibility requirements for each type of insurance. We also hope to help you better understand the coverage within the insurance system, the Department of Public Welfare’s dual eligibility classifications and explain how a letter of medical necessity is written.  Take this training


Men's Health

Men's Health  (1 credit hour)


This training will focus on Men’s Physical Health and will help you understand the normal male anatomy, male hormone – testosterone, what happens as men age – Andropause, additional Men’s Health Concerns and Health promotion/disease prevention.  Take this training


Obsessive Compulsive

Obsessive Compulsive Disorder 
(1 credit hour)


This training will identify the symptoms of Obsessive-Compulsive Disorder, common Obsessive-Compulsive disorder typologies, and various treatments and supports for Obsessive-Compulsive Disorder.  Take this training


Oral Hygiene

Oral Hygiene  (1 credit hour)


This training will help you recognize signs of poor oral hygiene, introduce healthy oral hygiene strategies, provide tips for preventing tooth decay, help you learn about different stages of gum disease and help you plan for dental visits.  Take this training


  Prader-Willi Syndrome

Prader-Willi Syndrome  (1 credit hour)


This training will help you to understand Prader-Willi Syndrome (PWS), identify common characteristics of the syndrome, understand how PWS impacts a person’s life & increase your knowledge on current management and treatments in order to best support a person diagnosed with PWS.  Take this training


Psychotropic Medications

Psychotropic Medications  (1 credit hour)


This training will expose the participants to various types of psychotropic medications and some of the possible behavioral health conditions for which these medications are commonly prescribed. The concept of target symptoms leading to a behavioral health diagnosis and matching medication being prescribed will be discussed as well.   Take this training


The Sensory System  (1 credit hour)


The PCHC Sensory training will increase your knowledge of the human sensory system.  You will learn how the six senses of vision, hearing, touch, taste, smell and vestibular/movement work.  The training will also talk about common sensory disorders and how this can affect individuals with a developmental disability.  Take this training


 Skin Health: Preventing   
Pressure Wounds

Skin Health: Preventing Pressure Wounds 
(1 credit hour)


This training will help you learn the basics of healthy skin, what affects can possibly harm the skin, and methods for preventing skin breakdown and promoting skin health.  Take this training


     Stress Management

Stress Management   (1.5 credit hours)


The objectives of this training are to understand the causes of stress and its effects on the body systems, provide information to help cope with stress and reduce its effects on your life and lives of individuals, and learn to incorporate stress reduction techniques into your life and the daily lives of people with developmental disabilities. 
Take this training


Travel Safety

Travel Safety  (1 credit hour)


The objectives of this ttraining are to promote health and safety while traveling, help you identify barriers to safe traveling and ways to overcome them, discover tools and tips when traveling with a disability, and learn how to protect themselves and others when traveling and during emergencies.  Take this training


Understanding Aggression
     in Individuals with

Understanding Aggression in Individuals with Dual-Diagnosis
(2 credit hours)


This training will discuss the clinical and systemic definitions of aggression in the IDD system as well as discuss why individuals utilize aggression, what situations instigate aggressive acts and how to prevent aggressive behaviors.  Take this training


Understanding Behavior
     as Communication

Understanding Behavior as Communication  (1 credit hour)


This training will provide a better understanding of behavior and the possibilities for communication that behavior offers, and how to determine the difference between a target symptom of a mental illness and other types of behavior.  Take this training


Please note the following requirements when printing training certificates from our website:

  1. PRINTING CERTIFICATES: Make sure your computer is connected to a printer in order to print your training certificates.
  2. VALID E-MAIL ADDRESS: Please provide a valid e-mail address when submitting the Training Evaluation Form. This ensures you receive your certificate by e-mail. The system can only send a certificate to the e-mail for the person who took the training. We are unable to print multiple certificates at one time. It’s the training participant’s responsibility to ensure receipt of certificates for training documentation.
  3. E-MAIL CONFIRMATIONS: You should receive your certificate via e-mail within one hour after completing the on-line training. If you do not receive it after an hour, then contact PCHC.
  4. LOST CERTIFICATES: Generating lost or duplicate certificates is time-consuming. Please make sure you follow the steps above to print and save your certificates.

PCHC is always here to help! Please contact Nicole Bullock (ext. 3315) with further questions or issues.

DISCLAIMER: Information and education provided by PCHC is intended as general information only and is not all inclusive or intended to replace physical, dental or behavioral health advice. If you believe that you, or someone you support, have physical, dental or behavioral health issues, please seek professional advice.